He then texts me "if i am having any problems, contact the salesman! Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Unlawful and unprofessional. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Come Jan2022 job reopened so I started to use car frequently. Visit Dealer Website. Buy at your own risk!! What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Very informative. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Ripoff Report | Merlex Auto Group Review - Arlington, VA Purchased 2015 ******** **** ***** July13 2020 during COVID. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. From this document I defined the total selling price for the car. He was very knowledgeable, thorough, kind, and most importantly very honest. Another car stalled out and wouldn't restart within 50 feet of the lot. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Unique Auto Import Jobs & Careers - 23 Open Positions i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Will never give them my money. Copyright 1997-2023 Ripoff Report. Write a review. Ford F150 was advertised at $24,277. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader Dont click on those slick Ads! He spent 75% of the time i was there with me. Texted them to tell them and was told to take it to their shop which was fixed! Case Details Parties Dockets. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. I have brought this up to my team and we will be working on improving our sales experience. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. REBUTTAL BOX Compare pay for popular roles and read about the team's work-life balance. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. We were going to drive 2 hours together to see them. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Almost half have been Mercedes and BMW's which is what we were looking at. and why? Sales hours: 10:00am to 8:00pm. Yet, i have never met him before this day!!!!!! 1105 N Glebe Rd Arlington, VA 22201. There are no page 1 and page 2 of the Buyer Contract. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Should they have been honest? I left with a Mercedes certified vehicle that has all of the bells & whistles. They outsource all of their work to Philippines who do not know the basics of the English language. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. My owners would have either fired him or fired me for not firing him the way he acted on the phone. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. I was contacted, via e-mail once, and once only!!!! 1105 N Glebe Road, Arlington, VA 22201. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. 1105 N Glebe Rd, Arlington, Virginia 22201. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. "Mike" told me that they no longer wanted to do business with me. Who's crazy enough to start this website? Owners who claim this profile can update information, boost SEO, and more. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Napleton Auto | Federal Trade Commission The posting time indicated is Arizona local time. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I decided to go back and read some of the reviews more closely. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. 4. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. The police officer asked "how? Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. They are hard to deal with and VERY unprofessional!! They assured me that they would rectify any issues and disappear when time to do so! Otherwise they will come to my home and make to me bad. 1105 N Glebe Rd Arlington, VA 22201. Can be upwards of $3000.00 On top of vehicle cost. The Merlex Auto Group Way. They have the best inventory of lux cars. Save. Please DO NOT patronize this business. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! There is no any information about the financing by Pentagon Credit Union. I could not eat, walk, think. This is the best way to manage and repair your business reputation. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Hiding negative complaints is only a Band-Aid. Dear Mr. Bill, Wondering if a report is missing? Horrible customer service. Merlex Auto Group Dealership in Arlington, VA | CARFAX Blame yourself! I was very scared that they will frighten my daughter and neighbors. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Merlex Auto Group - Used Car Dealer - Dealership Ratings MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp Great deal done. Consumers want to see how a business took care of business. JULIAN TOOK VERY GOOD CARE OF ME. He couldn't talk then so I got a return call 5 or 6 hours later. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. I spoke with substitute manager for that day Ray Kandahari. Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe Bully there way in and steal your home. Experience the car via video chat and ask the dealer any questions you may have. Well guide you through the process. Also he said that the total due is about $27,000. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Off course Nothing! 40 minutes later I completed a fiancial form. Cancellation and Refund Policy, Privacy Policy, and Check reviews anywhere about this place! Directions The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. 1492 customer reviews of Merlex Auto Group. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Initially I showed him a car that Id settle for but wasnt in love with. He replied "just let me know what the issue is and my mechanic will take care of it." Beware! 30 minutes later the sales person asked for an additional minor piece of information. All Dealer Home Services must comply with state or local ordinances. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. 3.7. learned a lot about cars. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! We've either got it - or we can get it. that night, after bringing the car home, lights appeared on the dash! I contacted Capital One to look into this loan! we did all that was asked of us, hence the reason Ramil (owner) gave us the key! By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Corporate Advocacy Program: How to repair your business reputation. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. They said that everything was already discussed and I should just sign what was discussed. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Used Cars for Sale. I said I want to return car. Than hung up on me. Got a particular new car in mind? She indicated she would get with him to check the status. Ripoff Report has an exclusive license to this report. Life's too short, are keep it up and yours will. Salesperson Zaki Hairat drove the new car to my house. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. which was weird because I dropped of the car. GoooooooooooooooooooooooooooooooDdddffff. How those businesses take care of those complaints is what separates good businesses from the rest. If you do not agree with these terms, then do not use our website and/or services. View all hours. Read more reports about Merlex Auto Group. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. CARFAX does not have the complete history of every vehicle. strict standards for business conduct. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. i texted him to see what was the hold up he told me to "contact Walter". Merlex did not have the vehicle we were interested in purchasing. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. We're all concerned about COVID-19. Jason and Walter treated me with kindness and respect. Bought the car was clean everything was ready. Arlington, VA 22201. The following day I sent additional information pertaining to the sale via text message before they opened. I signed the pages where the employee pointed with a finger. Has your experience with this business or person been good? They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! You are absolutely right that we should have done a better job of following up with you properly. DO NOT PURCHASE A CAR FROM HERE! The manager Walter prepared Purchase Documents set. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. BBB Business Profiles may not be reproduced for sales or promotional purposes. Who is ED Magedson - Founder, Ripoff Report. I submitted an application to police. I am a return customer and they as last time they treated my husband and I with s. Communicates outside of dealer hours!! Grace told me to contact Mike ASAP so I did. Finally, one place to get all the court documents we need. I have bought over 20 cars in the last 18 years. Search consumer complaints, reviews and information about merlex-auto-group. Merlex - the masters of bait and switch. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. Completely Dishonest and Fraudulent!!! Estimated amount consumers saved since 1997: $15,590,010,907. You name it they have it. I have text messages as proof!! We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Merlex Auto Group | LinkedIn Wasted a trip out to Arlington. flexible hours. Little did I know, for him, it was a phone call away! They gave me a different one that needed new Brakes and tires. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I purchased a car from here 2 DAYS ago! It looks like they advertise low prices to get you to come there and then show you their more expensive cars. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. The second bank is ALLY. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. I get to the dealership and the truck was not in the lot. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Latest check. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I contacted "Walter" who quickly asked "when can i come in? BBB reports on known marketplace practices. On April 3, 2018 I got a bill and welcome letter from Ally Financing. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. I had told them that I was interested in one car and my daughter was interested in another. After that call, employee Sid gave me Bill of Sale. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. :$6K . Reviews. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. I was looking for a pre owned vehicle with low mileage. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Call no one call you back but before I bought car everybody from there company blowing my phone up. I Talked with a sales person who handed me the set of keys and walked away. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. 72 Verified Reviews. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Monday. The Purchase Documents set is thinner by 1/3. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! All rights reserved. I got congratulations on the purchase from SETAYESH INC. Child safety. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. merlex auto group lawsuit Grow your business. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. No problem I was told. plenty of opportunity to grow depending on what you would like to do. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. So now Im paying for car thats just parked! This guy is one of the absolute worst i have seen and I used to train new hires for sales. Got in contact with Julian shortly after the price dropped. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. (I was looking for financing for my daughter, starting April 1, when she starts her new job). He told me yes! Court documents are not available for this case. Arlington, VA. Confirmed my appointment a bit before noon. Please teach how to cancel this Certificate of Title. I did not check the completeness. 6. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Merlex Auto Group. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Want to share your experience with this dealership? Be kind to yourself and spend your hard earned money elsewhere. https://www.merlexautogroup.com Safety status. who took it far and beyond to make sure I left satisfied. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. This was not what was discussed. We left negative reviews of our experience. BBB Business Profiles generally cover a three-year reporting period. Called/ texted Merlex to inform them and see what they can do. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. I dealt with the GM, Walter. There is a second line of financing exists. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Consumers want to see how a business took care of business. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. We offer: I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. For important participation details and mileage limitations, please ask your dealer. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Merlex gave me a great experience. Before leaving, Ray gave his number, stating "Any issues, just let me know! Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Dealer said they would call back when the car was back, and never called back. its only been two weeks and he has proof he put down what you asked for.". He said, he cant. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. (I checked it by calling to Arlington police department). Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. 235 Reviews. He then asked us to drop off the car at his personal mechanic for him to diagnose. "Walii"!!!! Sales: (703) 685-9312. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. As a matter of policy, BBB does not endorse any product, service or business. Established in 2014. Consumers eligible for the Litigation Class are those . As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Who's crazy enough to start this website? Called in. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve.

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