We have the same story as you. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. YOUR PERSONAL INFORMATION IS SECURE. We only suggest companies with high ratings and verified customer reviews. 4. 2. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. We should all boycott that country. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. This is designed to make it easier for people to get out of their contracts and make better choices in the future. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. I only get emails. Please visit this website (specially the video section) to know in detail how these companies operate. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. I almost got scammed myself. Thanks. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. 3. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. We couldn't get reservations 9 months in advance. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Janet in Vancouver. We would alert against working with companies that have been known to scam individuals. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. How To Get Out of a Diamond Resorts Timeshare? In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. FRAUD (charge #1) - Pg. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. We will not pay anymore maintenance fees and will not return to any Sunset Property. Sunset Lounge lawsuit heads to court while venue continues to sit empty. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Big lie. This website uses cookies to improve your experience while you navigate through the website. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Legitimate Companies that Buy Timeshares? All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. by consumers, for consumers. How To Write a Timeshare Rescission Letter? This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Please read and let me know what you think. I insisted on reading a sample contract under the guise of, if I like it I'll sign. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. They tell you lies to make you buy their packages. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Filed March 20, 2017 We finally were contacted by a person named Rosalia Silva Campos. How To Get Out of a Hilton Grand Vacations Timeshare? How to Cancel Royal Holiday Club Timeshare? You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. I would also be interested in any class action lawsuits or any way to getting our money back. They accepted this and said they would process the paper work and credit our accounts. 9. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. I politely declined the offer. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I have been trying for months to speak with someone on the phone. Hello I was scammed too. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. 1. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Login. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. That night I googled them and saw a lot of bad reviews about them . After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. I looked at the internet those properties and added up the costs if bought separately as needed. How to Get Rid of Cancun Palace Resorts Timeshare? Search Close. So would I Earl. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: sunset group / fraud and dishonest. In short, the rule requires the . I kept going back and forth with them. This turned out to be a Big Mistake! Write a review Sign in. has a reference to a class action law suit filed in 2017 Terrible company. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. It does not guarantee any level of quality of the room. We accepted the second option. I was in suspense. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. I was directed to a lady at a counter where I could pay our cab fare there. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Sunset World Resorts & Vacation Experiences. We are rather disgusted with Sunset and would like to chat with any/all about this. If there is an Action Lawsuit going on some one please contact me thank you. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. The first was to continue with the upgrade - which we did not want. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. They are taking away their earnest money based on lies and misrepresentation. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Signed, My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Sunset Groups ratings and reviews reflect all of these issues and complaints. We kept telling them that we had some place to go and were late and we needed to leave. Have not heard much and really do not want to deal with it, still burns me. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. Me and my mom were mislead and not they said our membership cancellation is not valid. I wish I had done some research about them. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Same thing happened to us. Search. BEWARE this is a scam. Not sure who to start legal proceedings through. Search. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! How to Get Out of a Capital Vacations Timeshare? We signed yesterday and they said we cant cancel it. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. I wanted to see what they were required to provide to us in the contract. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. There are no reviews yet. We recommend you contact your timeshare company before working with a timeshare exit company. They refused. The complaint has been investigated and resolved to the customers satisfaction. I actually thought we had a decent price, and wanted the deal to work. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. She added that the package is a great value, that it is transferable, and has no expiration date. These cookies will be stored in your browser only with your consent. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Hi! Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. Please don't fall for anything that has Royal Elite's name on it. All it says is "access to services". We did so and provided proof of our claim. XChange is a subscription-based clearinghouse of state court information. Search. Travel & Vacations. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Records of municipal courts and justice courts are housed here also. A fast Google search will load several past timeshare exit scams that you educate yourself on. Overall makes it challenging to cancel their contracts. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. . Cancun, Quintana ROO Mexico C.P. i wonder is there is a law firm willing to undertake one? We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. Eventually got the price down to something we thought we could actually afford. 5 minutes of your time could help you resolve this nightmare once and for all. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. i cannot find anything out on this case though. If there is a lawsuit please let me know, I was a victim too. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. They had already charged my credit card for the deposit. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. These companies specialize in helping people just like you get out of their timeshare contracts. This person was useless and was very dishonest in her statements to us. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Kings Creek Plantation Timeshare Cancellation? Our thought was this would be a great time to sell this timeshare and get a very generous price for it. There have been several class-action lawsuits filed against Sunset Group in recent years. Some of the lies: Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. The second most common complaint is that Sunset Group uses high-pressure sales tactics. What are the process you did? Update question - did they finally stop calling? i am assuming that you will get this message? While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. As our team reviewed the website, the first thing we came across is the no up-front fee required . Timeshares & Vacation Clubs. . Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Sunset Groups ratings and reviews reflect all of these issues and complaints. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. Something else to remember is that anything that sounds unrealistic most likely is. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. We sent in the documents and waited for closure. This is when we knew the postings on the Internet were so very true. Were eager to assist in any capacity we can. The whole thing is a rip off as far as I can tell and very stressful for anyone. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. It says right in the contract that you own nothing, it is a membership fee. Instead of waiting around thinking the solution will present itself to you. Consulting. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Take action now! Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. They are Unethical, dishonest and should be put out of business. For example, you could sell your timeshare privately on a resale website. How to Get Out of a Palace Resorts Timeshare? After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. How to get rid of Starwood Timeshare Cancellation? I basically told the woman on the phone that I was reading posts about them and they were not good. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. items we already possessed in the terms of the contract e originally had. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. 1. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. We told them that we were there to relax and did not want any meeting. Search Close. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Never begin working with a company without first having everything written down in a legally binding contract. 1. We only recommend companies with high ratings and strong track records in the industry. These same complaints can be found all over the internet on various forums and review websites. How To Cancel Royal Holiday Club Timeshare? The Sunset Group is a scam with the lowest ethical standards. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. They tell you lies to make you buy their packages. Have you been able to get any resolution? There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . My husband and I were scammed also. 1. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. I'll keep you posted on how it turns out for us, but so far it is not looking good! Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. We were sucked in by their promise to get us a balcony for an inside cabin rate. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. If youre stuck in a Sunset Group timeshare contract, youre not alone. Im Michelle. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. As a result of this failure, we have not been able to exercise the membership privileges promised to us. Weigh the pros and cons carefully before making a decision. It was very overwhelming and confusing. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. I wanted to cancel but my wife wanted the SUV for the week. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Did they finally move on? My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Never spoke to them before. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. We needed a cab to our hotel from the airport. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Get Rid of Timeshare Inherited from Parents? How did it turn out for you guys? i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. He said they will process my deposit refund. I was specifically told I was not buying a timeshare. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. These specialized businesses are designed to help get you out of your contract, usually for a fee. We did not buy the all-inclusive. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. How to Get Out of Raintree Vacation Club Timeshare? I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. 2. Always do your own due diligence and research any company youre considering doing business with. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. We are in the same boat and now they are threating us to ruin our credit. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Please contact me at zillayh@gmail.com. I cannot even sell mine for $1. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Were happy to help in any way we can. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. I was scammed in May 2018. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. 7. Unfortunately, almost every timeshare exit company promises to do the same thing. After this they charged our credit card and cashed a "check" payment for the same month's payment. you paid 22 275, how many weeks and were you non the platimun plan? . How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. Well! Don't let them get away with it! Let the truth be known! SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! We were at this so called "90 minute presentation" for the entire day, almost 8 hours! What should we do? There have been a few lawsuits Sunset Group has been involved in. I have collected evidence to support the claims of thousands of people deceived from this company. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Others have said that. Share your photos and videos with others to prove the truth of your words. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. However, we were unable to discover anything online relating to pending litigation against Sunset Group. We are Americas #1 Timeshare Exit Resource. This will surely increase the credibility of your complaint. This was again was a bad mistake.

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